Maintenance & Service

Service and maintenance at regular intervals ensure that the equipment is kept at a good operational level with the correct accuracy. Our experience shows, that regularly serviced equipment has a greatly reduced risk of downtime.

Closing weeks during summer!

Our Danish office and workshop will be closed in week 29 and 30.

Our US office in Gainesville, FL. will be able to assist you but longer response times may occur.
Please fill out our support form online, if you need Dynatest support or help in week 29 and 30

Our support form 

Thank you for your understanding!

Dynatest equipment for a lifetime!

Taking good care of our pavement testing equipment is essential to ensure optimal performance and longevity of the equipment.

The Dynatest equipment is very durable and of high quality. However regular maintenance, calibration, and service can help increase the lifespan of our equipment and reduce friction and wear, allowing the equipment to run smoothly and efficiently.

Neglecting to maintain our equipment can lead to costly repairs and uncertain testing data.

By ensuring that our equipment is well-maintained and functioning properly, you will have Dynatest equipment working for a decade.

Contact our Service department

How to take care of your equipment?

The general guide for maintenance and service gives you easy guidance on how to take care of your Falling Weight Deflectometer (FWD) / Fast Falling weight Deflectometer (FastFWD) and Heavy Weight Deflectometer (HWD) 
– Daily – Weekly and Monthly.

We strongly recommend a yearly check-up at our Dynatest workshops where our skilled service technicians will go through your equipment from “head to toe”.

General service and maintenance guide

How to take care of your Dynatest equipment

We understand that downtime can be costly and disruptive to your testing process. Therefore we recommend eliminating the risk of downtime and defects through regular service and calibration of our pavement testing equipment.

Regular calibration of the Light Weight Deflectometer (LWD) for example ensures correct data measurement on your testing equipment. Our calibration can be done quickly and efficiently at our production facilities.

If you want to be on the safe side you can sign up for a Maintenance Agreement Plan.

Maintenance Agreement Plan

Dynatest offers a Maintenance Agreement Plan for our testing equipment Falling Weight Deflectometer (FWD), Heavy Weight Deflectometer (HWD), Road Surface Profiler (RSP), and friction equipment. This includes a routine check of all the equipment functions, replacement of worn or damaged parts, and updates of hardware and software.

Normally service is combined with calibration of the equipment and will take a few days to a week. The Maintenance Agreement Plan covers all the mechanical, hydraulic, electric, and electronic equipment, which are needed for the basic operation of our Dynatest equipment.

Our team of highly skilled technicians specializes in service and calibrating. We use the latest technology and techniques to ensure accurate and reliable calibration results.

Get a Maintenance agreement plan

 

Software Maintenance Agreement

A Software Maintenance Agreement is offered to Dynatest software users, who have received training from a qualified Dynatest Trainer.

The Software Maintenance Agreement provides:

  • Program maintenance releases
  • Hotline technical support for the operational use of the program
  • Discount on new versions

Please visit our Dynatest Help Center to see all available software and the newest updates and versions.

Go to Software

Contact us

Get in touch

You are always welcome to reach out to us if you need us. Our team is ready to support you.

Find us here