Our support team is here to help you with technical issues, software questions, spare parts, and guidance on using your Dynatest solution. All support requests are handled through our support form. Please describe your issue and select the relevant category – our support team will take it from there.
To ensure your request is handled as efficiently as possible, all service and support requests must be submitted using the support form below. By selecting the relevant product area and type of request in the form, your case will be routed directly to the appropriate Dynatest specialist.
This allows us to:
The support form is used for all Dynatest equipment and software requests, including:
Simply describe your issue and select the most relevant category in the form.
Looking for an answer right away?
Many common questions, setup instructions, and troubleshooting articles are available in our Public Knowledge Base.
You are welcome to check the Knowledge Base before submitting a request, or at any time for self‑service guidance.
For urgent issues during opening hours, you may contact Dynatest support by phone.
Headquarter – Ballerup, Denmark
Phone: +45 70 25 33 55
Opening hours: Monday – Friday, 8:00am – 03:00pm (CEST)
US Office – Gainesville, FL. USA
Phone: +1 352 213 4497
Opening hours: Monday – Friday, 08:00am – 5:00pm (EST)
Some requests may fall outside warranty coverage or require extended investigation, additional resources, or specialist involvement. In such cases, you will always be informed if billable support hours apply before we proceed.
Dynatest strives to resolve all requests promptly and professionally. Please note that billable service work may be invoiced, with a minimum charge of one support hour.
If you are interested in pricing, quotations, or purchasing Dynatest equipment or software, please contact our sales team.