Got any technical questions or challenges?

Your Dynatest Support Team

Let us help you! If you have a technical or operational question or issues on your Dynatest equipment contact us today. Our support team have years of technical experience in our equipment, software and systems and are here to help!.

We are here to help you!

As a part of our continued commitment to Dynatest customers our dedicated support team are standing by to assist with equipment trouble shooting and fault identification, queries on software, challenges with reporting and guidance on how to get the most from your Dynatest system.

Where the issue is not a warranty issue and is more complex we will let you know if you need support hours.

We always try to solve things swiftly and without cost – but there are times where this just isn’t possible and either more hours or more of the team are required to help solve the task.

Simply fill in the support form below and someone from the support team will contact you as soon as possible.

It will be much easier for us to solve your questions or case if you can provide us the following details:

– Equipment serial number
– Software – DynaHub, DDC, Explorer, etc.
– Software version
– Short description of your problem
– Add any screen shots or supporting images

If you prefer to write to us instead of filling out the support form email us on

Support Hours!

The true value of Support Hours lies in their versatility.

  • Do you need help or guidance on how to get the most from your data elaboration?
  • Does your team need some guidance on performing certain maintenance tasks in more detail?
  • Do you have a new team who need some assistance getting started with your new Dynatest equipment?

Support hours have been created to help solve these types of daily challenges and to help you maximise your return on investment in Dynatest equipment –  you can access our whole team to help with your specific and unique challenges.

This flexibility ensures that you have the assistance you need, precisely when you need it!

Contact Support

For urgent support calls – a fee will be applied for extra quick support to non service agreements and non warranty cases.

HQ – Ballerup 

Phone +45 70 25 33 55

Monday – Friday
8:00am – 03:00pm (CEST)

US – Office
Phone support +1 352 554 5029
Technical support +1 352 213 4497

Monday – Friday
08:00am – 5:00pm (EST)


Please, fill out our support form

You can help us!

Please inform us about following details:

  • Equipment serial number
  • Software – DynaHub, DDC, Explorer etc.
  • Software version
  • Short description of the problem
  • Images and screen shots of error reports or damage

How did we do?
We will send you a short questionnaire after your case has been finalized.

We would very much appreciate your feedback on our performance – its how we improve!