Got any technical questions?

Your Dynatest Support Team

Let us help you! If you have a technical question to our equipment or just want to get help. Our employees in support have many years of technical experience in our equipment and software.

We are here to help you

You are always welcome to contact us if you need support with our equipment or software.

Please fill in the support form below, with all the required details. Each time you send a request to us, it creates a ticket in our support department.

It will be much easier for us to solve your questions or case if you inform us about the following details.

Equipment serial number?
Software – DynaHub, DDC, Explorer, etc.?
Software version?
Short description of your problem?

If you prefer writing to us instead of filling out the support form use

Please, fill out our support form

You can help us!

Please inform us about following details:

  • Equipment serial number?
  • Software – DynaHub, DDC, Explorer etc.?
  • Software version?
  • Short description of the problem

How did we do?
We will send you a short questionnaire after your case has been finalized.

We would very much appreciate your feedback on our performance, so that we can get better at servicing you.

Exceptions non-warranty cases!

If you need assistance and the case is not within warranty or you have an exceptional case. We need to charge a hourly rate that will be applied to non-warranty support cases.

If you decide to purchase one of the discounted support-time-blocks, please state this in the comments above.

For more information read the following information letter.

Contact Support

For urgent support calls – a fee will be applied for extra quick support to non service agreements and non warranty cases.

HQ – Ballerup 

Phone +45 70 25 33 35

Monday – Friday
8:00am – 03:00pm (CEST)

US – Office
Phone +1 352 420-9067
Technical support +1 352 213 4497

Monday – Friday
08:00am – 5:00pm (EST)