Let us help you! If you have a technical or operational questions or issues with your Dynatest equipment, contact us today. Our support team has years of technical experience with our equipment, software and systems and are here to help!
As part of our continued commitment to Dynatest customers, our dedicated support team is prepared to help with equipment troubleshooting and fault identification, software queries, reporting challenges, and guidance on maximizing your Dynatest system.
If your issue falls outside the scope of warranty coverage and requires more detailed assistance, we will inform you if support hours are necessary.
We always strive to resolve issues promptly and at no cost. However, there are instances where additional hours or team resources may be necessary to successfully address the task.
Simply fill in the support form below and someone from the support team will contact you as soon as possible.
It will be much easier for us to solve your questions or problem if you can provide us the following details:
– Equipment serial number
– Software – DynaHub, DDC, Explorer, etc.
– Software version
– Short description of your problem
– Add any screen shots or supporting images
If you prefer to write to us instead of filling out the support form email us at support@dynatest.com
The versatility of Support Hours is where their true value lies.
Support hours have been created to help solve these types of daily challenges and to help you maximize your return on investment in Dynatest equipment – you can access our whole team to help with your specific and unique challenges.
This flexibility ensures that you have the assistance you need, precisely when you need it!
For urgent support calls – a fee will be applied for extra quick support to non service agreements and non warranty cases.
HQ – Ballerup
Phone +45 70 25 33 55
Monday – Friday
8:00am – 03:00pm (CEST)
US – Office
Phone support +1 352 554 5029
Technical support +1 352 213 4497
Monday – Friday
08:00am – 5:00pm (EST)
E-mail: support@dynatest.com
Please inform us about following details:
How did we do?
We will send you a short questionnaire after your case has been finalized.
We would very much appreciate your feedback on our performance – its how we improve!